Privacy Policy

This Privacy Policy explains how The Publishing Business (“we”, “us”, “our”) collects, uses, stores and protects personal information when you visit our websites (the “Sites”) or otherwise interact with us.

We are committed to protecting your privacy and handling your personal data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Publishing Business is the data controller responsible for your personal data collected through these Sites.

• Company name: Publishing Business Ltd
• Registered address: 58-59 Great Marlborough Street, London, W1F 7JY
• Company registration number: 02366387
• Contact email: data@pubbiz.com

2. What Personal Data We Collect

Depending on how you use our Sites, we may collect:

• Contact details — name, email address, postal address, phone number (e.g. via a contact or enquiry form)
• Newsletter/marketing data — email address and preferences if you subscribe to updates
• Account details — if you register for an account (username, password, order history)
• Order and payment information — billing address, delivery address, and payment confirmation (payment card details are processed by our payment provider and are not stored by us — see Section 6)
• Submissions — if you submit a manuscript, pitch, or query, the content of your submission along with any personal details you include (e.g. author bio, contact details)
• Technical data — IP address, browser type, device information, and browsing behaviour, collected automatically via cookies and analytics tools (see our Cookie Policy / Section 7 below)
• Correspondence — records of communications if you contact us by email, phone, or through the Site

We do not knowingly collect special category data (e.g. health, religion, ethnicity) unless you voluntarily provide it, for example within the content of a manuscript submission.

3. How We Collect Your Data

We collect personal data when you:

• Browse the Sites (via cookies and similar technologies)
• Fill in a form (contact, newsletter sign-up, submission, account registration)
• Make a purchase
• Contact us by email, phone, or post
• Interact with us on social media

4. How We Use Your Personal Data and Our Legal Basis

We only use personal data where we have a valid legal basis to do so under UK GDPR:

You can withdraw consent for marketing at any time (see Section 9).

5. Manuscript and Author Submissions

If you submit a manuscript, proposal, or pitch to us:

• We will use the personal information you provide (name, contact details, biography) solely to assess and correspond about your submission.
• We do not claim ownership of your work by virtue of reviewing it, and separate submission guidelines/terms may apply.
• If we do not wish to proceed, we will retain submission records for [6 months] before deleting them, unless you ask us to delete them sooner.

6. Sharing Your Data

We do not sell your personal data. We may share it with:

• Service providers who help us operate the Sites and our business, such as web hosting providers, email marketing platforms, payment processors, delivery/courier companies, and printers
• Professional advisers (lawyers, accountants) where necessary
• Regulators or law enforcement, where required by law
• A buyer, if we sell or transfer part or all of our business

All third parties are required to respect the security of your data and to treat it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes.

7. Cookies

Our Sites use cookies and similar technologies to distinguish you from other users, remember your preferences, and understand how the Sites are used (e.g. via analytics tools such as Google Analytics).

You can set your browser to refuse cookies, or to alert you when cookies are being sent. Please note that some parts of the Sites may not function properly if you disable cookies. For more detail, see our separate Cookie Policy, or contact us.

8. International Transfers

Some of our service providers may be based outside the UK/EEA. Where this is the case, we ensure appropriate safeguards are in place (such as the UK International Data Transfer Agreement or the EU Standard Contractual Clauses, or reliance on an adequacy decision) to protect your data.

9. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”), in certain circumstances
• Restrict our processing of your data
• Object to processing based on legitimate interests or for direct marketing
• Data portability — receive your data in a portable format
• Withdraw consent at any time, where we rely on consent (e.g. unsubscribe from marketing emails via the link in any email, or by contacting us)

To exercise any of these rights, contact us at data@pubbiz.com. We will respond within one month, as required by law.

You also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe we have not handled your data properly.

10. Data Retention

We keep personal data only for as long as necessary for the purposes it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary by data type — for example:

• Order/transaction records: 7 years, per tax requirements
• Newsletter subscriber data: until you unsubscribe
• Manuscript submissions we decline: 3 months

11. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including encryption, access controls, and secure hosting.

12. Children’s Privacy

Our Sites are not directed at children under 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Publishing Business 58-59 Great Marlborough Street, London, W1F 7JY. data@pubbiz.com